Introduction:
My African Routes (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://myafricanroutes.com.
Personal Data We Collect:
- Name and contact details (email, phone number).
- Information related to your travel preferences and inquiries.
- Technical data such as IP address, browser type, and pages visited.
Legal Basis for Processing:
We process your data based on the following legal grounds:
- Consent: Where you have provided your explicit consent, for example, for marketing communications.
- Contractual Obligation: To fulfill our obligations under a contract with you, such as processing bookings.
- Legitimate Interests: To improve our services and ensure the security of our website.
How We Use Your Data:
- To respond to your inquiries and provide customer support.
- To improve our website and services.
- To send you promotional information about our services, only if you have opted-in to receive such communications.
Data Retention:
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Specific retention periods are based on the type of data and the reason for its collection.
Data Sharing:
We do not sell or share your personal data with third parties, except as necessary to provide our services or as required by law. If data is transferred outside of the EU, we ensure it is protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission.
Your Rights:
- Access: You have the right to request a copy of your personal data.
- Rectification: You can ask us to correct any inaccurate or incomplete data.
- Deletion: You may request the deletion of your personal data under certain conditions.
- Portability: You have the right to receive your personal data in a structured, commonly used format and to transfer it to another data controller.
- Restriction and Objection: You can request the restriction of processing or object to the processing of your data under certain circumstances.
Cookies:
We use cookies to enhance your browsing experience. For more details, please refer to our Cookie Policy.
Contact Us:
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at travel@myafricanroutes.com.
Updates:
This Privacy Policy may be updated periodically. The last update was on [insert date].